Adam was super helpful. I walked in with no idea of what car I wanted and he helped me find the vehicle I wanted. He was able to let me get a mobile mechanic out there as well to inspect the car and had a great test drive. Very funny guy as well. Definitely request to work with him if you can.

Read at DealerRater

I have dealt with many dealerships, and sales people in the past, but the salesperson i dealt with was on the ball. Always focused ,answered all my questions, polite, and just the kind of guy you would want guiding you threw the pressures of car buying. His name is Rajivh. And goes by Raj. Just great. And I can also praise dealing with a manager named Colin. He made the deal that i offered happen. And in my 60 years of buying cars, this may have been the best deal I ever negotiated. It probably had much to do with end ... Read More

Full review text opened.

DealerRater - Jun 27, 2026

I have dealt with many dealerships, and sales people in the past, but the salesperson i dealt with was on the ball. Always focused ,answered all my questions, polite, and just the kind of guy you would want guiding you threw the pressures of car buying. His name is Rajivh. And goes by Raj. Just great. And I can also praise dealing with a manager named Colin. He made the deal that i offered happen. And in my 60 years of buying cars, this may have been the best deal I ever negotiated. It probably had much to do with end of the month incentives. So when buying a car, have a plan and offer in mind. Thanks Colin and Raj.

Read at DealerRater

Worst dealership practices, horrible communications. No one keeps you updated with what going on with the car. Just horrible horrible.

Read at DealerRater

Great sales if you come prepared.Need to work on wait times. Other than that it was great service. Definitely recommend shopping here for a call.

Read at DealerRater

ILLEGAL PRACTICES! DO NOT PURCHASE FROM THIS DEALERSHIP. They are currently under fire from the MVA, BBB, MD attorney general, and have broken many laws just to make a quick dollar from naive customers. No one in the dealership has a sales license which is highly illegal for a dealership, they never ever give customers their money back unless they say they will take legal action. They will pay stuff your monthly payment, tell you they're giving you the best apr when in reality they're giving you the highest percentage they can to make more money for themselves, ... Read More

Full review text opened.

DealerRater - May 7, 2026

ILLEGAL PRACTICES! DO NOT PURCHASE FROM THIS DEALERSHIP. They are currently under fire from the MVA, BBB, MD attorney general, and have broken many laws just to make a quick dollar from naive customers. No one in the dealership has a sales license which is highly illegal for a dealership, they never ever give customers their money back unless they say they will take legal action. They will pay stuff your monthly payment, tell you they're giving you the best apr when in reality they're giving you the highest percentage they can to make more money for themselves, they will make you run your credit (mandatory according to them) before they can give you your numbers on your vehicle which is also highly illegal. Please do yourself a favor and research OFAC, the EEOC and you will see they fail to uphold the rights of consumers. I purchased a vehicle from here in FEBUARY and have yet to receive my tags I'm in NJ. All this dealership does is lie lie lie lie. Don't listen to the one sentence reviews. Read the ones from REAL ACCOUNTS and experiences. All 5 star reviews are fake or from day of purchase before their lemon stops working. They are a highly shady, illegal, and scam "business". My lawyer is working on getting this place shut down for good. Good riddance.

Read at DealerRater

Stress, Frustration, no communication, no response, disappointment, disregard everything, dishonesty , delays , no response, broken promises

Read at DealerRater

I went in to look at a car and everything was handled quickly and easily. Adam made the process simple and straightforward, no unnecessary steps or stress. It was a smooth overall experience

Read at DealerRater

Nice and simple experience. Adam helped keep things easy. Everything went fine. Thanks to Tarek

Read at DealerRater

Adam was very helpful and easy to work with. The whole process was simple and smooth without any complications. I appreciate the support

Read at DealerRater

Worst car buying experience ever. It took 4 weeks since purchase for them to get a key for the used car.here is a list of the empty promises : 2 free oil changes More oil changes Weatherproof floor mats (After the service experience I would not trust them to do basic oil changes) I had the car for 1 week, scheduled service to get some issues fixed under warranty. Its been over a week with absolutely no communication about the status of the car. Service agent said he didn't even know about the car being there. Said he would call back and ... Read More

Full review text opened.

DealerRater - Apr 20, 2026

Worst car buying experience ever. It took 4 weeks since purchase for them to get a key for the used car.here is a list of the empty promises : 2 free oil changes More oil changes Weatherproof floor mats (After the service experience I would not trust them to do basic oil changes) I had the car for 1 week, scheduled service to get some issues fixed under warranty. Its been over a week with absolutely no communication about the status of the car. Service agent said he didn't even know about the car being there. Said he would call back and never did. I called to escalate to the service manager, manager never called either. The lot has so many cars there is no where to park. Its just an uncomfortable place to be honest. They will say anything in person to apease you but it is all just xxxxxxxx. At this point I am asking them to cover my insurance premium for the months they have had my car, since they have had it longer than I have. Update: I dropped the car off March 27th and still have not had any updates on the status of the car. Today is April 20th. I still dont have my car. @Hyundai_of_dundalk_owner your empty words are meangless. If you cared about customers you would contact them about the status of service. I have heard the words "escalated" so many times I am starting think your service department doesn't know what that word means.

Read at DealerRater

I had a very frustrating experience with Hyundai of Dundalk service department. I brought my car in because of an issue my oil light on, and was told nothing was wrong with the oil but I needed new spark plugs. I was charged $209 for the repair—only to receive a call the next day saying that the spark plugs were not the problem. That’s unacceptable. I paid for a service that didn’t address the actual issue, and now I’m left questioning the accuracy of their diagnostics. On top of that, communication was extremely poor. When I made ... Read More

Full review text opened.

DealerRater - Apr 16, 2026

I had a very frustrating experience with Hyundai of Dundalk service department. I brought my car in because of an issue my oil light on, and was told nothing was wrong with the oil but I needed new spark plugs. I was charged $209 for the repair—only to receive a call the next day saying that the spark plugs were not the problem. That’s unacceptable. I paid for a service that didn’t address the actual issue, and now I’m left questioning the accuracy of their diagnostics. On top of that, communication was extremely poor. When I made the appointment, no one mentioned they were running 48 hours behind in service. I had to call approximately 15 times just to get an update. That level of unresponsiveness is incredibly frustrating and unprofessional. I ask to speak with the service manager named Marcos, and unfortunately, the experience did not improve. Overall, I feel like my time and money were not respected. The operator who answers the phone, Tina, was a total waste of time. I would not recommend this service department based on my experience. Customers deserve accurate diagnostics, honest communication, and basic responsiveness—none of which I received.

Read at DealerRater

RUN. Run from this dealership as fast as you can. This was, without question, the worst car-buying experience of my life—and one of the most stressful, heartbreaking experiences my family has endured. We purchased a 2016 Mustang on December 31, 2025. From the very beginning, there were problems. The radio screen wasn’t working, so they kept the car to fix it and told us it would be ready by Monday, January 5th. Monday came and went—no call. We called—no response. We called again the next day—still nothing. So we drove 20 miles to the dealership just to get answers. ... Read More

Full review text opened.

DealerRater - Apr 4, 2026

RUN. Run from this dealership as fast as you can. This was, without question, the worst car-buying experience of my life—and one of the most stressful, heartbreaking experiences my family has endured. We purchased a 2016 Mustang on December 31, 2025. From the very beginning, there were problems. The radio screen wasn’t working, so they kept the car to fix it and told us it would be ready by Monday, January 5th. Monday came and went—no call. We called—no response. We called again the next day—still nothing. So we drove 20 miles to the dealership just to get answers. We were given apologies and told the car would be ready January 7th and delivered to us. Wednesday at 5 PM—still nothing. When I called, I was unknowingly speaking to an AI system instead of a real person. Ten minutes later, Anastasia texted me. I explained everything—and she read my message and never responded. Completely ignored. An hour later, the service general manager, Patrick, called and apologized. He told us the replacement radio arrived damaged and had to be reordered. He promised to keep us updated and said he would call Thursday when the part arrived. He didn’t call Thursday. He didn’t call Friday. Friday night—after I reached out through another contact—he finally called again with more apologies. At that point, we were told we could take the car with a damaged radio and bring it back later, with a loaner provided. We agreed to pick it up Saturday, January 10th. When we arrived—no one knew where our car was. It wasn’t even there. Five days later, we got a message saying the car was ready. We went to pick it up, turned it on… and the radio was still not fixed. They had installed another defective unit—the same issue they claimed caused the delay in the first place. At that point, we gave up on them fixing anything and left. But it didn’t end there. When our first payment was approaching, I noticed the loan wasn’t showing in my Capital One account. I called Capital One—and they told me there was no auto loan for me at all. Let that sink in. We went back to the dealership yet again. This time, they blamed a finance employee who had been fired and told us they needed to redo the contract. Another week passed. Nothing. We called—no response. We drove back again on February 21st—still no answers, just more excuses. While sitting there, we started getting alerts—they were running our credit again without proper communication. Then they tried to tell us Capital One denied us, which we later proved was not true. We were told the contract would be ready Monday, February 23rd. Monday came—nothing. Tuesday—nothing. By Wednesday, February 25th, we had enough. We went to another dealership, were immediately approved by Capital One, and purchased another Mustang without any issues. We then drove back to this dealership, dropped the keys on the desk, and said: “We’re done.” Even then, they dragged their feet returning our trade-in value. What should have taken days turned into nearly two weeks—and it only got resolved after we mentioned legal action, as advised by our attorney. Only then did they finally give us our check. What makes this experience even more devastating is that two days after purchasing this car, my husband’s mother passed away. We told the dealership what we were going through. We were grieving, overwhelmed, and needed support and basic communication. Instead, we were met with silence, neglect, broken promises, and complete incompetence. This dealership didn’t just fail at customer service—they failed at basic human decency. Save yourself the stress, the frustration, and the emotional toll. Go anywhere else.

Read at DealerRater

Purchased a used 2018 Honda Odyssey on February 5, 2026. Two issues were present at or near delivery: the check engine light activated within two miles, and the factory DVD/entertainment system was non-functional and displayed a dealer-referral error message. The service department resolved the check engine issue promptly on February 11th and later resolved the DVD issue as well. They were professional and easy to work with. The sales-side communication experience was a different story. Over several weeks, I made close to a dozen phone calls -- roughly half unanswered -- and sent multiple written follow-ups. A manager was identified as someone ... Read More

Full review text opened.

DealerRater - Mar 31, 2026

Purchased a used 2018 Honda Odyssey on February 5, 2026. Two issues were present at or near delivery: the check engine light activated within two miles, and the factory DVD/entertainment system was non-functional and displayed a dealer-referral error message. The service department resolved the check engine issue promptly on February 11th and later resolved the DVD issue as well. They were professional and easy to work with. The sales-side communication experience was a different story. Over several weeks, I made close to a dozen phone calls -- roughly half unanswered -- and sent multiple written follow-ups. A manager was identified as someone who would respond to my emails. He never did. I resolved the matter by going around the sales contact and calling the service department myself. Would not recommend based on post-sale communication alone.

Read at DealerRater

I financed a car with this dealership at the end of January and it has almost been 60 days and that bank has still not recieved the title and paperwork they need for me to register the car in my state. Any attempt in contacting the dealership is brushed off and I they just send you to different departments hoping you hang up.

Read at DealerRater

Great buying experience and great price. Friendly and professional staff. Will buy from them again. RAJ (NEW CAR SALES) made sure I got what I wanted.

Read at DealerRater

I had a great experience reaching out to Hyundai of Dundalk about the 2019 Jeep Cherokee Latitude 4WD. The team was very responsive and professional, and they answered my questions clearly and quickly. It’s always refreshing when a dealership communicates well and treats your time with respect. Everything about the vehicle matched the listing, and the staff were friendly and straightforward when providing details. They were easy to talk to and made the whole interaction feel comfortable instead of pressured, which is something I really appreciate when dealing with dealerships. After my experience, I was honestly a little surprised to ... Read More

Full review text opened.

DealerRater - Mar 19, 2026

I had a great experience reaching out to Hyundai of Dundalk about the 2019 Jeep Cherokee Latitude 4WD. The team was very responsive and professional, and they answered my questions clearly and quickly. It’s always refreshing when a dealership communicates well and treats your time with respect. Everything about the vehicle matched the listing, and the staff were friendly and straightforward when providing details. They were easy to talk to and made the whole interaction feel comfortable instead of pressured, which is something I really appreciate when dealing with dealerships. After my experience, I was honestly a little surprised to see some negative reviews online. Based on how helpful and professional the team was with me, it didn’t match what I experienced at all. For anyone considering working with them, I’d recommend reaching out yourself and giving them a chance. My interaction with them was smooth, transparent, and very positive. Thank me later! Helpful

Read at DealerRater

I recently purchased a new Hyundai Palisade from Hyundai of Dundalk, and the entire experience was excellent from start to finish. The staff was incredibly professional and made the process smooth and stress-free. From the moment I walked in, everyone was welcoming and attentive. The team was very knowledgeable about the Palisade and took the time to answer all of my questions without making me feel rushed. They explained the features clearly and helped me find the right options for what I was looking for. What really stood out was how kind and efficient the staff was throughout the entire ... Read More

Full review text opened.

DealerRater - Mar 19, 2026

I recently purchased a new Hyundai Palisade from Hyundai of Dundalk, and the entire experience was excellent from start to finish. The staff was incredibly professional and made the process smooth and stress-free. From the moment I walked in, everyone was welcoming and attentive. The team was very knowledgeable about the Palisade and took the time to answer all of my questions without making me feel rushed. They explained the features clearly and helped me find the right options for what I was looking for. What really stood out was how kind and efficient the staff was throughout the entire process. The paperwork and financing were handled quickly, and they kept everything organized and transparent. It was obvious that customer service is a priority for them. I’m extremely happy with my new Palisade and grateful for such a positive buying experience. If you’re looking for a dealership with a professional, friendly, and knowledgeable team, I highly recommend Hyundai of Dundalk.

Read at DealerRater

I recently saw one of their trucks for sale. I called them, spoke to Justin, and was told the truck was not here, but he would call me when it comes in. So I called today and spoke to Justin and was told yes, the truck was here, but it was in the process of being sold,I then asked him why he did not keep his word and called me. He said oh sorry, lol. This is not the way to do business folks. This is not a reliable dealership to do business with.

Read at DealerRater

Adam was excellent in his service. Although I didn’t buy the car yet, he provided me with all the necessary details with a smile and patience I felt a great sense of confidence in the service he offered, and I believe I will return to him in the future when I make my decision

Read at DealerRater

Bought a vehicle from Hyundai of Dundalk and needed to cancel my tire protection plan. I came in on 2/16 to initiate the refund. Since then I’ve sent two emails to finance, submitted two messages through their website contact form, and followed up multiple times via text. Every time I get either silence or a promise to “check on it” with no follow through. It’s been weeks and I still don’t have a refund or even a timeline. Getting someone to respond at this dealership after they’ve already made the sale is nearly impossible. Save yourself the ... Read More

Full review text opened.

DealerRater - Mar 4, 2026

Bought a vehicle from Hyundai of Dundalk and needed to cancel my tire protection plan. I came in on 2/16 to initiate the refund. Since then I’ve sent two emails to finance, submitted two messages through their website contact form, and followed up multiple times via text. Every time I get either silence or a promise to “check on it” with no follow through. It’s been weeks and I still don’t have a refund or even a timeline. Getting someone to respond at this dealership after they’ve already made the sale is nearly impossible. Save yourself the headache.

Read at DealerRater

We had a positive experience until we got the car home! Our sales representative was very responsive, professional, patient and helpful. He made purchasing a used car an easy process and even went as far has having the windshield replaced with the car brand and not a secondary market one. The finance person was also very helpful and went the extra mile to get us the best rate possible so the 2 stars are them. Once we arrived home with our car we noticed that there was something wrong with the driver’s side door locking mechanism. Reported the problem that ... Read More

Full review text opened.

DealerRater - Feb 28, 2026

We had a positive experience until we got the car home! Our sales representative was very responsive, professional, patient and helpful. He made purchasing a used car an easy process and even went as far has having the windshield replaced with the car brand and not a secondary market one. The finance person was also very helpful and went the extra mile to get us the best rate possible so the 2 stars are them. Once we arrived home with our car we noticed that there was something wrong with the driver’s side door locking mechanism. Reported the problem that night (only had possession of the car for 40 minutes) and was told a possible appointment could be made for the following week. This was unacceptable as the door would not lock and could open with the slightest pull, a dangerous condition when driving and a set up for a stolen car. It took a day to get an appointment, despite numerous calls to the dealership and service department NO ONE returned our calls. The service department as of the writing of this review the service department still has the car, no callbacks and no car. We spoke to 5 different people between the dealership and service department, all we have gotten are empty promises of a return call. Based on this experience I do not recommend buying a used car from this location.

Read at DealerRater

Once the purchase has been made nobody will give you the time of day! I've repeatedly called, emailed, texted trying to get answers on where my paperwork from the sale have been sent. I purchased and drove to Florida and was told wait at least 7 days before you try to title and register in Florida so the paperwork will be in the system. I go to Florida dmv to title and they can't find the VIN for the vehicle. DMV says to contact the dealership to get info on where the paperwork has been sent. Nobody will respond ... Read More

Full review text opened.

DealerRater - Feb 26, 2026

Once the purchase has been made nobody will give you the time of day! I've repeatedly called, emailed, texted trying to get answers on where my paperwork from the sale have been sent. I purchased and drove to Florida and was told wait at least 7 days before you try to title and register in Florida so the paperwork will be in the system. I go to Florida dmv to title and they can't find the VIN for the vehicle. DMV says to contact the dealership to get info on where the paperwork has been sent. Nobody will respond at Hyundai of Dundalk. I'm just asking a simple question, nothing. A very shady operation they have. Beware

Read at DealerRater

Thank you Luna, for your attention to detail and for helping me make the right purchase decision. You were supportive, cooperative and made everything easier even though the place was busy, I truly appreciate your help

Read at DealerRater

Ishmael Thank you so much for your help, and I want to thank the entire team for their cooperation. They are a very helpful team who went out of their way to make it possible for me to experience driving. It's true I had to wait a little while, but the driving experience was enjoyable. I want to say they are a very friendly and helpful team. I want to say you are a wonderful team.

Read at DealerRater

The best place and the best people were all smiling faces. Adam was always smiling, and the manager, Raj, was very helpful and answered all our questions. They are a great, supportive team. Thank you.

Read at DealerRater

I dropped my vehicle off for service on Tuesday. They assured me it would be done by latest Wednesday. On Wednesday they said our bad definitely on Thursday morning. No one gave me a call or answered all day Thursday when i called. It’s now Friday and once again no answer. I will have to get up there just to get some communication. Never go here for anything.

Read at DealerRater

Absolutely Horrible Customer Service. Would not recommend. They lied to me and my Family while we were purchasing a car. Poor in store servicing, follow-up on servicing assignments etc.

Read at DealerRater

Worst new car buying experience ever! I would not recommend this dealership to anyone looking for customer service. All the MVA paperwork was screwed up. Bought the car over a month ago and they still have not made it right. They don't return calls. All the people we delt with no longer work there. This dealership is a mess! If I would have known then what I know now, I would have gone to another dealership! Stay away.

Read at DealerRater

Spoke with Sales Person Iisha over the phone. The vehicle that I inquired about was waiting for my son to view and test drive. My Son decided right on the spot to purchase the vehicle. The staff as well as Iisha was friendly and quite courteous they also invited us to have some pizza. The Sales and Financial staff spoke directly to my Son because he was the person spending his money. That really made a difference to him and myself. By the way, my Son's vehicle was Sale-Person Iisha's very first Sale since starting her job on ... Read More

Full review text opened.

DealerRater - Jan 28, 2026

Spoke with Sales Person Iisha over the phone. The vehicle that I inquired about was waiting for my son to view and test drive. My Son decided right on the spot to purchase the vehicle. The staff as well as Iisha was friendly and quite courteous they also invited us to have some pizza. The Sales and Financial staff spoke directly to my Son because he was the person spending his money. That really made a difference to him and myself. By the way, my Son's vehicle was Sale-Person Iisha's very first Sale since starting her job on the previous Monday. Congratulation Iisha.

Read at DealerRater

Worst experience at a dealership. I keep reaching out to them, and everyone who answers behaves like they are working for free. They promise to follow up with the information needed regarding a purchase on December 2025, but 3 different people have not. With that type of service, I don't understand how they can stay in business. When you try to speak to a manager, their bot system answers, and you go nowhere. I wish I could return the car and give my business to a decent dealership.

Read at DealerRater

A very disappointed experience. I drove for close to two hours to be told the vehicle was sold the night before. At no time did I receive a courtesy phone call.

Read at DealerRater

“From the time we walked in to the time we left, everyone made us feel welcome. The vibe was fun, friendly, and easygoing. They were honest and upfront about everything, especially the pricing. Overall, a true 10 out of 10 experience. We’ll definitely be back!”

Read at DealerRater

I drive a Ford and I still choose Hyundai of Dundalk for my trucks service. Great customer service makes a huge difference when spending money these days. My advisor Manny was great to deal with.

I had the BEST experience here working with Josh and the team. Josh did everything possible to get me into the car I absolutely love. He was very patient and was not pushy AT ALL like a lot of salesman are. Highly recommend stopping in and asking for Josh when you’re interested in a new vehicle!

I was traveling home from Augusta, Maine to the panhandle of Florida. When I hit Baltimore at 8:15 am my car experienced a huge lack of acceleration. I was terrified & showed up in tears asking to please help me make it home.. I still had 16 hours to go.. Brenda, Nick & the entire service team at the Dundalk location made me feel like I was their own family & that it was their life mission to help me not only get my car back on the road to make it home but also make me feel better. I couldn’t ... Read More

Full review text opened.

Google - Oct 20, 2025

I was traveling home from Augusta, Maine to the panhandle of Florida. When I hit Baltimore at 8:15 am my car experienced a huge lack of acceleration. I was terrified & showed up in tears asking to please help me make it home.. I still had 16 hours to go.. Brenda, Nick & the entire service team at the Dundalk location made me feel like I was their own family & that it was their life mission to help me not only get my car back on the road to make it home but also make me feel better. I couldn’t imagine how else my life could have played out being stranded there without them. Truly diamonds in this world & they all work in the same place.

Good price and helpful staff, Sahrena made the process easy!

The team at Hyundai of Dundalk gave excellent service! I was in and out in a timely manner and Manny Gomez was not only helpful but thoughtful. They even vacuumed my car! Thank you to the team that made the experience a good one!

Sabrina was really nice and professional she’s the best.

⭐️⭐️⭐️⭐️⭐️ I’ve been a ride-or-die Honda driver for years, but after driving a Hyundai Tucson rental, I completely fell in love with it. When I stopped by the dealership, Sam immediately greeted us and was so attentive from the moment we walked in. He listened to exactly what I was looking for, found the perfect vehicle quickly, and worked with finance to make sure I got the payment I needed. He was an absolute pleasure to work with and made the experience stress-free and enjoyable. Hyundai as a whole really impressed me, and Sam was the cherry on top! Manny ... Read More

Full review text opened.

Google - Oct 15, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve been a ride-or-die Honda driver for years, but after driving a Hyundai Tucson rental, I completely fell in love with it. When I stopped by the dealership, Sam immediately greeted us and was so attentive from the moment we walked in. He listened to exactly what I was looking for, found the perfect vehicle quickly, and worked with finance to make sure I got the payment I needed. He was an absolute pleasure to work with and made the experience stress-free and enjoyable. Hyundai as a whole really impressed me, and Sam was the cherry on top! Manny in service was also amazing, he helped us set up our first oil change appointment right away, even while assisting other customers. Overall, such a great experience all around!

I recently purchased a beautiful black 2023 Hyundai Palisade from Hyundai of Dundalk, and I couldn’t be happier! From start to finish, the experience was wonderful. Josh, my salesperson, was friendly, knowledgeable, and made the entire process easy and enjoyable. He took the time to answer all my questions and made sure I found exactly what I was looking for. Randall, the finance manager, was equally fantastic — patient, transparent, and made everything simple to understand. I really appreciated how smoothly everything went, and I never felt pressured or rushed. A big thank-you as well to the sales managers who helped ... Read More

Full review text opened.

Google - Oct 14, 2025

I recently purchased a beautiful black 2023 Hyundai Palisade from Hyundai of Dundalk, and I couldn’t be happier! From start to finish, the experience was wonderful. Josh, my salesperson, was friendly, knowledgeable, and made the entire process easy and enjoyable. He took the time to answer all my questions and made sure I found exactly what I was looking for. Randall, the finance manager, was equally fantastic — patient, transparent, and made everything simple to understand. I really appreciated how smoothly everything went, and I never felt pressured or rushed. A big thank-you as well to the sales managers who helped make the deal come together. I absolutely love my new Palisade and highly recommend Hyundai of Dundalk to anyone looking for a professional, stress-free car-buying experience!

Great service!

Sahrena and Preston were both great. Both were professional and relatable. Sahrena did a great job of showing me my options and just general conversation surrounding the different vehicles. Definitely someone I would work with the next time I look. Preston is the Magic Man. No more needs to be said. Definitely a great experience.

I’ve been bringing my car to Hyundai of Dundalk for service, and every visit has been great thanks to Manny Gomez. Manny is always incredibly nice, honest, and helpful. He takes the time to explain everything clearly and makes sure my car gets exactly what it needs. It’s rare to find someone in car service you can truly trust, and Manny definitely stands out. I really appreciate his professionalism every time.

Great service all around. From the door in and out . Very clean and comfortable waiting area. Manny is great and super helpful.

I am happy with my new lease of my Kona.

Very good dealership to do business,they treated us with respect and no pressure. Thank you Sehrena!!An exellent sales person.

Sahrena Katimeras, she was great in helping me and showing me the car that I purchased. Very helpful and a person with a very big heart. Thank you!!

Had a positive experience with my Sales Associate Sam Gibson. Sam walked me through the process of buying my car. If anyone is looking to buy their first car contact Sam at Hyundai of Dundalk. Great working with you.

I came for a regular service to this location for the first time. I was impressed with the courtesy, professionalism and speed of service. They have a nice waiting area with coffee, internet and clean bathrooms. We were done faster than expected and were on our way. A special shout out to Bishop and Ron Walden for taking good care of us.

Carlos and Sergio were great in achieving what I needed. Thanks guys!

Good Service, clean waiting area.

Every experience and interaction I’ve had with Hyundai of Dundalk has been top notch and professional. From phone calls, explanation of the work being done and the paperwork at the end they make me confident that I did the right thing by choose to get my car from them.

Manny is awesome he give good customer service

Very professional and polite. Work was done expeditiously.

My wife and I recently experienced our Sante Fe stopped running with engine failure. I visited our Dundalk Hyundai Dealer. A Service Advisor, Manny Gomez, promptly helped me. I told him what had occurred. Manny immediately researched our vehicle, connected me to the warranty office, assisted with towing our car to to Hyundai. He set up servicing for our car, set up a Hyundai loaner vehicle and additionally had me meet the service technician that was to repair our vehicle once arrived. During all days in service he kept in contact by phone, email and also video of all repairs. ... Read More

Full review text opened.

Google - Sep 30, 2025

My wife and I recently experienced our Sante Fe stopped running with engine failure. I visited our Dundalk Hyundai Dealer. A Service Advisor, Manny Gomez, promptly helped me. I told him what had occurred. Manny immediately researched our vehicle, connected me to the warranty office, assisted with towing our car to to Hyundai. He set up servicing for our car, set up a Hyundai loaner vehicle and additionally had me meet the service technician that was to repair our vehicle once arrived. During all days in service he kept in contact by phone, email and also video of all repairs. All repairs were completed within a few days and all paper work was promptly ready when I arrived for pick up. Manny and the technician additionally had my car brought out front for me , like valet, they both then SHOWED and EXPLAINED to me all of engine repairs were fully and completely replaced. I can only say thank you. I was very informed throughout and could not ask for a more caring and professional staff at Dundalk Hyundai

I have been to every local Baltimore Hyundai, and this one is the most consistent with amazing car and customer service. I have been coming here every since I got my 2023 Hyundai and have not been disappointed. They have done more than I can list in this review that has made me feel valued as a customer! Mr. Manny and Mr. Bishop are just a few of the team that I am always impressed by.

My salesperson definitely deserves 5 stars…Sahrena was amazing!!!! Up until about 15 minutes ago it was 5 stars across the board. But considering I just found out that we were lied to twice ruined it. Once by the sales manager and once by the finance guy. I even doubled checked with both of them when they told me these exact 2 things! Plus charging me $495 for LoJack that I never asked for makes me pretty upset! It’s just so disappointing that people can’t just be honest in this world!

Service is good, dealer fought hard to get me in something better then I expected to leave with

Ask For Sam! He’s The Best

My service advisor Manny (Manuel) was very kind and personable! I came in for a recall on my car but needed a last minute oil change and was able to no problem add that to my service! My recall repair took some time but I was consistently updated on the status of the repairs! I didn’t mind bc I was free for the day and the waiting room was clean and well maintained.

The team was very helpful and and the customer service was great. Sam was amazing, I left satisfied.

Great team. Great job.

Great service here I was impressed

Great service! I usually go to Heritage in Towson. Here, the team is very kind, it's a slower pace but quick service, and the lounge was lovely. I will be coming here for now on! Manny and Bishop provided acceptional service!

We had a very professional and comfortable experience. The advisor Mr. Zapata was very attentive to our personal needs. I’m so grateful that we made the choice to come to Hyundai/Eastern Motors. The prices are very reasonable and they will work with you to make sure you get your desired ride. Thanks again Juan for being such a great asset to your company. We are so pleased.

Manny in service was amazing. Very knowledgeable and helpful .

Great fast service. Very professional and informative

Huge thanks to Sam Gibson and Ussamah for helping us find the perfect car. Great experience, no pressure and honest business. Thanks Dundalk Team!

Excellent customer service. Sam was extremely patient with me. Walked me through the whole process and I got exactly what I wanted. Will definitely recommend.

The employees are always friendly and not to sound like I'm profiling but a lot of times especially in certain professions and anything with cars is included women can be taken advantage of but I don't ever feel like that with these guys which is why I only come here. Thank you n keep up the good work

"Five stars for Easterns Hyundai of Dundalk! From the moment I walked in, the atmosphere was fantastic—the upbeat music and friendly staff made it feel like a celebration. My salesman, Sam Gibson, was great.He quickly found the car I wanted and sent it right into the shop to have it ready for me to drive off the lot. Thank you, Sam, for the positive experience!"

Great experience all together! Samuel and Usamah were super helpful and made the process extremely easy and comprehensive. I highly recommend this dealership!

Sam helped me out and it was a pretty easy process to get the car I wanted. No complaints, great service.

Hyundai of Dundalk has an exceptional team! I was shipping my car and needed to hand over my wheel locks keys, only to realize I left them in my apartment 90 minutes away. I was incredibly stressed because I had a limited window to keep my appointment, and Hyundai of Dundalk absolutely saved my butt. They were able to quickly fit me in without an appointment to take off my wheel locks and put standard lug nuts on, which allowed me to keep my appointment. I will forever be grateful to them for their swift and exceptional customer service.

I had an excellent experience buying my new car from Hyundai Dundalk with the help of Sam Gibson. From start to finish, Sam was professional, knowledgeable, and attentive to what I was looking for. He made the entire process smooth, stress-free, and enjoyable, answering all my questions and guiding me through every step without any pressure. Thanks to his patience and expertise, I drove away with a car I truly love, and I couldn’t be happier with the service I received. I highly recommend Sam Gibson and Hyundai Dundalk to anyone looking for a great car-buying experience.

Josh Abramson is a remarkable sales professional! He listened to my needs & wants & is very personable. He got his General Manager involved Rodney & Rodney was very helpful with the process of my purchase. Thank you Josh & Rodney you two make a hell of a team. I’m very pleased with the service yall provided me & im very happy with my new Ioniq 5!

We worked with Joshua Abramson while looking for a used car for our son. He was extremely helpful answering all our questions and making great suggestions for us to find the right fit for him. We also met his manager Ali who was a great listener and not high pressure which we appreciated. I would highly recommend this dealership.

Sam made my experience at Hyundai very enjoyable. Ali was very knowledgeable about the financing and they were all very pleasant.

Josh Abramson is great

Great team to work with, got a great deal, Juan was super friendly and cared about our time there and making sure we were comfortable. Who could beat 0% financing for 5 years...