Customer Testimonials
Strongly recommend Thompso n hyundai service department for your car. They were excellent!
Delivery here is easy for car carriers just pull up on the shoulder past the last driveway before the burger King. Check in guy is professional
I had the best experience at Thompson Hyundai. My car needed a big repair. Corey and the service team did an amazing job! They took care of alot of things so I didn't have to worry about anything. I have been going there for a long time and always come out satisfied. They explain everything that is happening and the easiest way to fix it. They really do care about their customers. Definitely recommend this dealership and service department.
Good team of professionals. Both sales and service.
Not going to lie, I am very leery about trusting people at shops, (especially Dundalk). However, I have to admit in full entirety; they came through. Pictured is my 11' Sonata 2.0T, which is in "near" mint condition. I baby this car, even when I drive it and maintain it. I had a sudden engine lockup after hitting the brakes hard and took it in for the extended warranty replacement. I had VERY little hope at all, but Hyundai called me a week in after eval and said that it was approved, and they would be replacing my engine ...
Jeff S. Was great! He was able to squeeze me in last min to get my oil change, tire rotation, and multi point inspection.
If you have an electric car problems, go see Nick Radcliffe here and he would do amazing job Notthing but mad respect for him. He will sit there an make sure you understand the problem and tell you in detail what was done . He even explained things I didn't know before and how long it was truthfully gonna take!! Thanks nick If you want an down to earth service advisor go Jeff on the right side as you enter service and he will take care of you!! The only problem I have is it keeps coming back on the ...
Thomson Hyundai in general and Mitch Sandler in particular were great to deal with to complete my purchase of a 2024 Hyundai Tucson. After visiting 3 other Hyundai dealerships, no one could compare to the friendly, family like atmosphere and professionalism that we received at Thompson Hyundai. I highly recommend purchasing a vehicle from Mitch Sandler.
They did a decent job fixing my car, just took a really long time and had terrible le communication about what was going on .
I recently worked with Mike Craig at Thompson Hyundai, and it was an exceptional experience. He greeted me warmly and took the time to understand my needs and preferences, offering impressive knowledge and professionalism throughout. He was incredibly polite and cooperative, ensuring I got the best deal and personally overseeing the car's top-notch cleaning. Thanks to his expertise and dedication, I am now a proud owner of a fantastic car. I highly recommend him for a seamless and enjoyable car-buying experience. Thank you, Mike, for your outstanding service!
Chris Bowen was amazing! I was waiting for the new 2024 Santa Fe since February and she finally came in yesterday. Chris was attentive and explained the ins and outs of the vehicle (as much as I would let him as I was too excited to get my new car home to show the kids). His service surpassed my expectations of dealerships that I have worked with in the past.
(Translated by Google) Good attention (Original) Buena atención
Went for service and ended up buying a beautiful used car. Thanks to all who made the experience so nice and easy.. I will only go to Thomas as all the stafgfor everything and the general manager manager was very helpful also as well the sales And finance.
I bought a used car at Thompson. The car was exactly what I was looking for and spotlessly clean. My salesman, Bob, was very knowledgeable and showed me how to use some new features that were not on my older car. Great Experience!
I have bought numerous vehicles from Thompson and have always dealt with Chris Bowen and Usamah. They both are the best, always answer my questions and my phone calls if i need something. I have bought 5 brand new Hyundais from them in the past 3 years and will continue to go back.
Excellent Car Buying Experience at Hyundai Thompson Sales person: Mary Ann & both managers on the floor were excellent I recently purchased a car from Hyundai Thompson, and I must say that my overall experience was outstanding. From the moment I stepped onto the lot, the staff at Hyundai Thompson demonstrated professionalism, patience, and a commitment to customer satisfaction. The sales team did an exceptional job showing me the various cars and vehicles available, providing detailed information about each model. They were patient and understanding as I shopped around and asked numerous questions. I never felt pressured or rushed, which ...
Love the customer service
(Translated by Google) Good service, very friendly in dpt parts (Original) Buena atención muy hamables en dpt partes
Best experience. Austin was great
Nice services
I would advise everyone to come here they really help and work with you, and has great hospitality .
I went from Frederick to Baltimore and don't regret it at all. Overall it was a nice experience. The guys there are very straightforward and there were no games. Special thanks to Richard Gordon, Sam Gibson, Chris Bowe. They left very good impression.
Helped a lot with financing and friendly people to work with, would recommend to friends.
Very nice staff, friendly They were very helpful. N n n n n n n n
Great experience and made it easy for me to purchase my first car. I recommend Chris Bowen he’s a great worker and will work with you
Our experience with the sales associate Austin was fantastic!
I think he was fair upfront with me. He was professional and someone I believed
Very Nice people and very helpful. Car was just what we wanted. Looking forward to good service.
Chris was an absolute pleasure to work with . I had purchased a vehicle with him a couple of years ago and that experience was also great so I decided to go back a second time and I was not disappointed .Chris made the entire experience worth my time . I ended getting a vehicle that I've wanted for a very long time with an amazing rate & a monthly payment that was in my budget .They put in the work to make sure I was satisfied with what I purchased and I can say other dealerships I've been to ...
It was a great experience. From sales to financing, everyone was kind and helpful. Got a good car too!
Everyone was very pleasant and most helpful, They were ready to answer any questions, no matter how mundane.
Sam was very helpful with my turning in my leased Hyundai and the man who helped me with financing made everything flow smoothly. Very nice dealer ship.
Wish I would have come to this Dealer sooner! We had the best experience. From the viewing process, driving, paperwork, and signing,it was the smoothest process. Can't thank Mike and his team enough!
Went to 5 dealers and this was the only one who had someone on the lot that made it a point to ask us if we needed help! Smooth process, no pressure and great process
My salesman Samuel Gibson was the bomb. I love ❤️ my car!
Ten stars for being upfront and straightforward without dramatic additives to boost the cost of repairs \ service. I have visited Thompson Hyundai on three separate occasions for service : based on how I was treated, I am considering Thompson Hyundai to purchase my next vehicle.
We had the best expoierence purchasing the Kona. I apologize for being late in responding but we actually started peak season and we have been really tested. Our sales person was the best and we hope to purchase from him in the future. The finance guy was great as well. Please look up everyone's name, I don't have their cards in front of me. We had great conversations, and another buyer came in and told us our sales rep was the best. Clearly, we could tell he has been with the company for over 20 years. All in all, ...
It was great.
Austin was great he really made me fall in love with the Hyundai Kona 2024
We had the best experience at Thompson Hyundai. Chris Bowen did a tremendous job all while handling four customers at the same time. I absolutely love my Kona!!! I have been in the car business for 38 years so I've seen and heard all the stories.... If you are in need of a new Hyundai go to Thompson's Hyundai... See Chris!
Thanks to Bishop and Joy Chilcoat
Good
Definitely better than most Hyundai dealerships.
I’m sorry but nothing is pleasant about buying a car. I don’t understand why it has to so long
Excellent customer service 👏🏽
Will work with you on prices and deals to make the whole experience cater to what you can afford and need. Great deal of patience with someone who does not have a large amount of knowledge in the car industry. Sam Gibson and Usamah Siddiqui was a pleasure to talk to and very helpful with my trade in and purchase.
Friendly and knowledgeable sales staff.
Chris was amazing!!! And I can’t remember my finance guys name but he was awesome too! Thanks so much for making this process so easy! My new SUV is so awesome 👏!!! Love it! 😍
Very nice people to deal with. Would highly recommend this dealership to friends and family
Chris Bowen is excellent salesperson. Some agents try to take advantage of you, but Chris is working for you trying to get the best option and the best package for you. I am always very happy to go to thompson hyundai in Dundalk to make business with him. Two days ago, I bought my third car with his help. Now I don't want to buy another make than Hyunday because his professionalism and reliability.
I had a great car buying experience at Thompson Hyundai! Shout out to Austin, Richard & Usamah! They were very knowledgeable and friendly to work with. Austin went that extra mile to help set up set my Apple Car play and maps before my 1 1/2 hr drive home to PA! I love my new Santa Fe! Thanks guys! Highly recommend this dealership! 🙂
I had a great e experience at Thompson Hyundai. Chris was great and very helpful.
Experience was excellent. Sam our salesman answered all of our questions and ensured everything was taken care of. All told, we were in and out of there in under 3 hours including test drive. Would definitely purchase here again.
The sales department very nice and accommodating.
Purchased a 2023 Hyundai Elantra Hybrid Blue. The process was fast and efficient. All total including test drive we were in an out in under 3 hours. Sam, the salesman did an excellent job explaining everything on the car. When it came time to sign the paperwork, no one was pushy trying to sell extra add ons. All and all a great experience. I would buy from them again.
We had a great experience having our Veloster serviced at this location. Fast friendly and professional!
Amanda and Joy are both very attentive, informative and caring. I really appreciate the time & information that has been given to me so far. This is the only dealership willing to actually help me
Everything was super fast and easy! Communication was great, would recommend for sure. Thanks you!
Excellent staff. From initial contact to finance, quick and easy process to purchase of new vehicle.
I don’t typically leave reviews, but I am overall extremely impressed with the service I received here today while getting my maintenance done. Bishop, specifically, went ABOVE and beyond what was asked to ensure I left happy. I am forever grateful for our interaction and highly recommend you stopping by here!
I was really excited and nervous about purchasing my new vehicle thank you
We had an excellent experience at Thompson Hyundai and got a great car. Chris was a great salesman. He was very knowlegeable and did not pressure us at all. He took his time explaining everything.
Excellent deal ship to work with.salesman and manager all professional and knowledgeable. Made the transaction very easy
Place was clean people were nice salesman Chris was nice and very helpful. my friend bought a brand new blue hybrid sedan
Very knowledgeable and helpful. Made the process easy and fairly quick. Would definitely work with him again.
Tina was a great sales person. We were unsure the numbers were going to work out with our trade, but they did, and gave us a choice of two cars, which I was able to test drive well. Finance person was very helpful too. Great experience all around.
Easy process. Took me 2 hours to take my car home. Highly recommended. Great costumer service.
Great customer service and wonderful people to deal with.
Everything was so easy, professional and friendly staff. Would buy another vehicle from them in a minute. Would recommend them to everyone I know, who looking to buy a vehicle.
It was the cleanest dealership, they were prompt and sales representatives addressed all our needs.
Clean showroom, excellent customer service! Austin addressed our needs promptly.
We made it hard on the sales and finance teams, doing a lease and buyout from out-of-state. They had some surprises and learned with us, but communicated well and brought it all together in good time. I'd refer friends to them.
Mitch was very helpful and knowledgeable of the vehicle that I purchased. I am completely satisfied.
Very great for all the help that was given on the day I bought the car.
Good service. They fixed my car and they made sure I have the rental car to drive before they fixed mine. Service manager was very helpful.
Pleasant experience. Closed everything online before I made the trip from Georgia to take the car. The tax price was calculated wrong (even though I verified it before I came) and I had to sign a lease agreement more expensive than what we agreed on.
Great and easy experience. I would recommend the dealership to everyone.
Excellent service Chris was fantastic. Helped me get through my progress. If I had to refer anybody to Hyundai Thompson Hyundai, I would.
This is my second vehicle from Thompson. I have no idea who Mike Reeger is. As far as Mr. Sandler, he doesn’t listen to the consumer. This day was lucky I was in need of a vehicle and not just a casual buy.
Great experience communicating with Bob Vorbach remotely and finalizing our purchase in person. Would use again.